Kradle Privacy Policy

Introduction

Welcome to Kradle, where we simplify property management with cutting-edge technology. This policy outlines how we handle the personal data of our users—landlords, tenants, and property managers—when you use our website, mobile applications, or services.

Acceptance of Policy

By accessing Kradle's services, you consent to the collection, use, and sharing of your personal data as described in this policy. If you do not agree with our practices, please do not use our services.

Modifications to the Policy

We may periodically update this policy to reflect changes in our practices, technology, or legal requirements. If a revision meaningfully affects your rights, we will notify you in advance through our services.

Information Collection

Kradle collects data to provide and enhance our services:

  • Directly Provided Information: This includes data you provide when you create an account, request services, or communicate with us. Examples include your name, contact details, and payment information.
  • Automatically Collected Data: We collect data about your interactions with our services, such as IP addresses, device information, and browsing history, to understand usage patterns and improve our platforms.
  • Third-Party Sources: Occasionally, we might receive data about you from other sources, such as credit bureaus and marketing partners, which we use to offer better and more tailored services.

Use of Your Data

Your data helps us:

  • Provide, operate, and improve the Kradle platform.
  • Communicate with you about updates, security alerts, and support messages.
  • Conduct analytics and research to understand your needs and user trends.
  • Market new products and features that might interest you, in accordance with your preferences.

Sharing Your Data

We share your information with the following entities under controlled circumstances:

  • Service Providers: Third-party companies that provide services like hosting, data analysis, payment processing, and customer service on our behalf.
  • Affiliates: Entities within the Kradle corporate group who may use the data for similar purposes as Kradle.
  • Legal Obligations: When required by law or as necessary to protect our services, we may disclose your data to law enforcement, government authorities, or third parties.
  • Business Transfers: In the event of a business deal involving sale, merger, or acquisition, your data may be among the transferred assets.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access the data we hold about you.
  • Request correction of incorrect data.
  • Request deletion of your data under certain circumstances.
  • Object to certain processing of your data.
  • Request the restriction of processing of your data.

Data Security

We use advanced security measures to protect your data from unauthorized access, alteration, and loss. However, no internet-based service can guarantee absolute security.

International Data Transfers

Data we collect may be processed and stored in any country where we or our service providers operate. We implement measures to ensure that any transferred data is protected according to the standards described in this policy.

Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or to resolve disputes.

Children's Privacy

Kradle services are not directed to children under 18. We do not knowingly collect personal information from children without parental consent.

Contacting Us

For any questions or concerns about our privacy practices or your personal data, please contact us at contact@kradle.io

Effective Date

This policy is effective as of October 30, 2024.